الأسئلة الشائعة - مكتبة الجامعة الأردنية

English Translation:

You need the username and password for Jordan University affiliates (faculty members, administrative staff, or students).

English Translation:

• Select the Wi-Fi network (JU_WIFI).
• Enter your username and password.
• Select the university domain (JU.EDU.JO).
• Click the connect button.

English Translation:

• The problem may be incorrect username or password entry.
• The password may have expired and needs renewal.
• Technical issue with laptop or mobile phone settings.

English Translation:

The password should be changed through the student self-registration page, or by visiting the Admission and Registration Unit, or the Information Technology Center at the university to verify student data.

English Translation:

Yes, it can be used at any point within the Wi-Fi coverage range in the University of Jordan Library building.

English Translation:

A CA certificate is a digital certificate used to authenticate devices and wireless networks, ensuring secure and reliable connections. The CA certificate is an essential part of security protocols.

English Translation:

Yes, it is necessary because it provides strong authentication for devices and networks, reducing the risk of unauthorized access.

English Translation:

The identity is the username for University of Jordan students, used for registration login and access to computer labs for University of Jordan students.

English Translation:

Yes, after connecting to the network and storing the student's data for the first time, the laptop or mobile phone will automatically connect once it recognizes the network and the device is within coverage range.

English Translation:

There are two types of subscriptions:

1. Subscription with borrowing.
2. Subscription without borrowing.

English Translation:

• Faculty members (public universities).
• Faculty members (private universities).
• Students of Jordanian public universities.
• Students of Jordanian private universities.
• Affiliates of associations and unions, etc. (researchers who are not students).
• Non-Jordanians.

English Translation:

First: Visit the Computer Applications Division at the library to fill out a subscription request form.

Second: Provide the necessary documents as follows:

1. Students of public and private universities (copy of student proof from the university they attend, copy of university ID, copy of personal ID).
2. Faculty members at private and public universities (document proving employment at the university, copy of personal ID).
3. Affiliates of associations and unions, etc. (non-student researchers) (copies of any document proving their affiliation with the association or union, or latest university qualification for non-affiliates of associations and unions, copy of personal ID).
4. Others who wish to subscribe to library services (copy of university degree, copy of any personal identification).

Third: Obtain approval and signature of the form by officials, accounting for the subscription and obtaining a financial receipt.

Fourth: Obtain a subscription ID from the Dean of Student Affairs if the subscription is for one year.

English Translation:

1. Faculty members (public universities) (annual 75 JD, monthly 15 JD).
2. Faculty members (private universities) (annual 100 JD, monthly 30 JD).
3. Students of Jordanian public universities (annual 50 JD, monthly 15 JD).
4. Students of Jordanian private universities (annual 75 JD, monthly 30 JD).
5. Affiliates of associations and unions, etc. (non-student researchers) (annual 100 JD, monthly 30 JD).
6. Non-Jordanians (annual 100 JD, monthly 50 JD).

English Translation:

This is not possible.

English Translation:

• Use of all library facilities available to university students.
• Use of the Kamel Al-Asali Hall which contains all electronic databases for theses, electronic journals, e-books, as well as a database of local, Arab, and international newspapers.
• Obtaining a username and password for the thesis database specific to the University of Jordan Library.

English Translation:

• Viewing and copying services from the archive of daily and Arabic newspapers, manuscripts, and old magazines according to the general services instructions at the University of Jordan Library.
• Services for obtaining photographed documents from Sharia court records (inheritance deed - marriage contract - divorce) for the West Amman Court for the period 1922-2004.
• The division enlarges photos from newspapers for exhibitions on national and historical occasions.

English Translation:

1. Introducing students and researchers to the method of searching for required information and data and accessing it within the division at the university library and not available on the website.
2. Listening to visitors and their inquiries and analyzing the data required by them.
3. Introducing students to how to use the microfilm reader and training them to work on it.
4. Introducing visitors to how to use the newspaper database.
5. The service requester fills out the electronic form for archiving and microfilm services, whether from students, beneficiaries of library unit services, or community visitors.
6. The concerned employee in the Archiving and Microfilm Division extracts the film containing the researcher's request.
7. The researcher, with the help of the division employee, searches for the required material through the microfilm machine.
8. The division employee prints the material from the machine to a PDF copy.
9. The employee prints the PDF copy to a paper copy.
10. The head of the Archiving Division or division employees enter the researcher's/beneficiary's name into the accounting system and determine the number and price of printed papers according to the type of request.
11. Receiving the financial receipt from the visitor, saving it in the paper file, and delivering their request either in paper or electronic form.

English Translation:

1. Court visitors from the local community holding a document issuance certificate from the Chief Justice Department, where the required document (inheritance deed, marriage contract, divorce) is searched for on microfilm devices if available at the library unit, photographed on the device, printed, stamped according to the procedures followed in the Archiving and Microfilm Division, and the visitor's name is entered into the accounting system to pay the receipt value, then the document is delivered after payment receipt.
2. Students, researchers, subscribers to library unit services, and the local community searching for required data on microfilm or on the division's website if available at the library unit, photographing it on the device, printing it, entering the researcher's/beneficiary's name into the accounting system, and sending it to the accountant in the library unit either in paper or PDF file to bring the payment receipt and then deliver the required data to them.
3. Public institutions or university departments: Receiving a request to obtain archival material through an official letter directed from the requesting entity, then sending a delegate to search for the archival material through microfilm reading devices or the electronic newspaper website in the archiving division. Then the material reached is printed as a PDF file or in paper form according to their request, and then the material is delivered to them according to the procedures followed in the library unit.

English Translation:

1. Graduate students at the University of Jordan deposit their theses, after defending their dissertations and receiving their degrees, at the Thesis Deposit Center in the Library Unit.
2. The designated staff member in the unit reviews the electronic submissions, checking the thesis title, the examining committee's decision (signed and stamped by the Faculty of Graduate Studies), the student's signed authorization, and abstracts in both Arabic and English, along with Form No. (R15) for Master's and Doctoral degrees, which is specific to the Faculty of Graduate Studies.
3. The designated staff member verifies Form (R15), stamps it with the Thesis Deposit Center's seal, signs it, and makes triplicates. The original copy is sent to the Admissions and Registration Unit, a copy to the Faculty of Graduate Studies and the relevant department within the faculty, and a copy is filed in the Thesis Deposit Center in the Library.

English Translation:

1. The CD contains two copies of the full text of the thesis: one as a Word document and the other as a PDF file.
2. The thesis must include an abstract in both Arabic and English.
3. The thesis must include the signed and stamped decision of the discussion committee at the university that awarded the degree, as well as the signed authorization form from the student.

English Translation:

1. A research certificate is offered to graduate students from within and outside the University of Jordan who wish to address a specific topic in their studies and ensure that it has not been previously addressed by searching the holdings of the University Thesis Depository Center.

English Translation:

1. (LIB-04-03-01) The student fills out the research certificate form.
2. The head of the University Thesis Deposit Center checks the title against the university thesis database and also against the file of research certificates issued to students.
3. After confirming that the proposed title is not available, the title is checked again by several employees to ensure its unavailability.
4. The relevant employee prepares an official letter containing the proposed thesis title and sends it to the Library Unit for the Library Unit Director's signature.
5. The relevant employee at the University Thesis Deposit Center contacts the student to inform them that the research certificate is ready.
6. The relevant employee enters the student's name into the accounting system to collect the research certificate fee of ten dinars, issuing a receipt.
7. The student receives the research certificate from the library unit office after presenting the receipt.
8. If there is a duplicate title, the research certificate will not be issued, and the student will be notified to change the proposed title.

English Translation:

1. Researchers and individuals must deposit their university theses in person by completing the University Thesis Dedication Form No. (LIB-01-03-01).

English Translation:

1. The Dissertation Deposit Center is provided with dissertations stored on a single DVD or via the electronic deposit link for member universities of the Association of Arab Universities, prepared by the University of Jordan Library: "https://library.ju.edu.jo/theses/login_upload.aspx"
2. The Library receives the dissertations by mail from member universities, accompanied by an official letter listing the titles and number of dissertations.
3. The dissertations are then forwarded to the Dissertation Deposit Center for entry into the Library's system, technical preparation, and availability to students and researchers.

English Translation:

It offers many services, most notably book search, university thesis search, and the electronic library which contains many international databases.

English Translation:

By accessing the library's electronic website library.ju.edu.jo and browsing all services.

English Translation:

• By clicking on the "Electronic Information Resources" icon and entering the student's university email, without the need to register on the site.
• Or by clicking on the following link: library.ju.edu.jo/elibrary

English Translation:

No need to create an account, just log in via email.

English Translation:

Through the sources menu on the Deepknowledge portal after logging in.

English Translation:

Many databases are available, the most important of which are:

• UpToDate
• EBSCO
• ScienceDirect
• ProQuest
• Scopus
• Taylor and Francis
• Dar Almanthoma (Arabic database)

English Translation:

Yes, if you are an affiliate of the University of Jordan (faculty members, administrative staff, and students).

English Translation:

Of course, please ensure you are using the student's email address, which consists of 3 letters and the university number, followed by @ju.edu.jo, example: (abd1234567@ju.edu.jo) and the email password after verifying its validity.

English Translation:

• Yes, there is training, but reservation must be made through a faculty member only, and the training is for their students in classes.
• Through the following website: library.ju.edu.jo/elibrary
• Assistance and guidance can also be provided by the library staff when needed.

English Translation:

• University theses are available only in electronic format.
• From within Jordan: Can be obtained by visiting the Kamel Al-Asali Hall located on the ground floor of the library under special instructions.
• From outside Jordan: Can obtain the thesis via email for $50 per thesis.
• Thesis abstracts and bibliographic data can be viewed remotely by searching the University Thesis Deposit Center database: https://library.ju.edu.jo/theses

English Translation:

Books can be borrowed through the self-checkout system available in the Circulation Department.

English Translation:

Renewal can be done by visiting the Circulation Department with the borrowed books in your possession.

English Translation:

Yes, you can request books from other public university libraries through the interlibrary loan service by visiting the Circulation Department.

English Translation:

This is a service provided by the University of Jordan Library to obtain books not available in its collections. If you cannot find the material you need after searching the library catalog and it is available in one of the ten public universities, you can request it through the interlibrary loan service by visiting the head of the Circulation Department.

English Translation:

• Faculty members and full-time lecturers: Full semester with renewal possibility
• Part-time lecturers: One semester
• Graduate students: 21 days
• Administrative staff: 21 days
• Undergraduate students: 14 days
• Individual subscriptions from outside the university: 14 days

English Translation:

Yes, there is a fine of suspension from borrowing for double the overdue period.

English Translation:

• Faculty members and full-time lecturers: 20 books
• Graduate students: 10 books
• Part-time lecturers: 10 books
• Administrative staff: 5 books
• Undergraduate students: 4 books
• Individual subscriptions from outside the university: 5 books

English Translation:

Yes, with an individual subscription. For more details, visit the following link: https://library.ju.edu.jo/NEWLIBRARY/AR_Library/Arlib_rules.aspx

English Translation:

Through the self-return system outside the library or the self-return system inside the Circulation Department in the library.

English Translation:

Yes, you can borrow from the subsidiary halls affiliated with the library with the assistance of the library supervisor in the hall.

English Translation:

Through the user search screen (Information Portal), researchers can access the main search screen (search in the unified index) through the library's electronic website http://library.ju.edu.jo as shown in the following example:

1. Simple Search Option: Here, users can search the library catalogs in the normal simple way. They just need to specify the index or indicator to search in, then enter the search term to see the results.
2. Advanced Search Option: Users specify keywords such as title, author, subject headings, ISBN, title.

English Translation:

Yes, it is possible to visit the library.

English Translation:

1. Entrances and exits equipped for people with disabilities.
2. Sanitary facilities equipped for people with disabilities.
3. Talking and easy-to-use elevators.
4. Imam Al-Tirmidhi Hall for the blind and visually impaired. It contains many devices dedicated to people with disabilities to assist them in study, scientific, and academic research. The hall is equipped with special Braille printing devices, devices for controlling font size for the visually impaired, and a special studio for recording study materials audio for the blind and visually impaired, or providing them as audio books.
5. Specialized laboratory for students with disabilities within the "Education for All" project supported by the European Union, which is one of the Erasmus+ programs concerned with building and developing capacities in higher education. The laboratory contains:
   • Devices for the blind and visually impaired in the Erasmus laboratory
   • Tables with appropriate height for people with mobility disabilities.
6. The library provides services for the blind and visually impaired by converting paper materials to audio. This process is done through volunteer students in coordination with university faculties that select groups of volunteer students to record materials audio via the studio prepared for this purpose.
7. Converting library resources to Braille: Library resources are converted to Braille only when needed by students with visual disabilities. There is a Braille printer through which materials are printed in Braille via a special program connected to the Braille printer through a computer.

English Translation:

Processing a book request through the interlibrary loan service takes a minimum of one working day to a maximum of 7 working days from the time of request until delivery, noting that each request is handled individually.

• Some requests may take longer to arrive depending on the time taken by the requested institution and the time needed for regular mail to arrive.
• You will be contacted by phone or email when the requested material becomes available.

English Translation:

Go to the library website and choose to search in companion discs for books. Enter the book's serial number to download the book from the website through the following link: https://library.ju.edu.jo/NEWLIBRARY/AR_Library/Ar_CDs.aspx

English Translation:

• Late return of books: The fine is suspension from borrowing for double the overdue period.
• Loss and damage of library materials: You are responsible for protecting the books and materials you borrow from loss and damage. If you lose a book or material, you will bear five times the price of the lost material according to the public services instructions in the library or bring a book with the same title and same edition or newer with payment of 5 JD technical processing fees.
• In case of damage to borrowed material or harm to it: You will bear the cost of providing the library with the same copy or a newer one. Examples of damage to library material include:
  • Writing on pages.
  • Torn pages.
  • Any other damage affecting the form of materials.
  • Book being unreadable, such as spilling liquids on pages.

English Translation:

Established in 1962.

English Translation:

No, until the technical processing is completed.

English Translation:

Consuming any food or beverages is prohibited in the library.

English Translation:

The library building is located opposite the university presidency building near the main gate.

English Translation:

• Sunday to Thursday: 8:30 AM – 9:00 PM
• Saturday: 9:00 AM – 3:00 PM

English Translation:

• The Acquisition Department is responsible for developing library collections and supplying the library unit with various information sources not available in its holdings to meet the needs of students, researchers, and faculty members, through purchasing, donation, and exchange of information sources.
• Following up on book purchase processes and orders and their invoices.
• Receiving and accepting book donations and exchanging publications with other libraries.
• Assigning ownership stamps and serial numbers to new incoming materials and entering them into the integrated library computer system.
• Pricing books damaged or lost by students, faculty, and administrative members of the university, and preparing their transactions.

English Translation:

• Purchase from authors and local and international publishing houses.
• Participation in local and international book fairs.
• Donation (accepting book donations from individuals and/or institutions).
• Exchange (exchanging publications with other libraries).

English Translation:

Yes, it is possible after providing all the data describing the book: (book title, author, publisher, year of publication, edition, International Standard Book Number).

English Translation:

Faculty Members:

• Fill out the electronic course book request form through the link: https://library.ju.edu.jo/NEWLIBRARY/AR_Library/Login_First2.aspx
• Direct communication with the head of the Acquisition Department or via the department's email (lib.acq@ju.edu.jo) and it will be added to the list of requested books.

University Students:

• Direct communication with the head of the Acquisition Department or via the department's email (lib.acq@ju.edu.jo) and it will be added to the list of requested books.
• Communication with the Library Services Department to coordinate with the Technical Department.

English Translation:

The time period for book acquisition varies according to the source (local/international), but it may range from (2) two weeks to (8) eight weeks.

English Translation:

• Review the Computer Applications and Databases Department / Information Department in the library to issue a paper statement of lost books registered electronically under the borrower's responsibility.
• Review the Acquisition Department to price the lost book and pay its fine, or guide the borrower to secure an original matching and alternative copy for the lost one.
• Prepare a book loss transaction and pay the financial amounts due on the borrower as a result of losing the library material.

English Translation:

• Pay (5) five times the price of the lost or damaged book, at the price estimated by the library.
• Or pay only (5) five dinars for technical services, with the borrower securing an alternative copy matching the lost one.

English Translation:

The Acquisition Department is the first place that receives the new book where the book is reviewed and then given a serial number and its data is entered electronically into the library system, in addition to following up on all related procedures such as thank you letters for donations or purchase invoices and related matters.

English Translation:

• You can contact the Acquisition Department extensions 21537, 21545; to inquire about the donation mechanism or donating books to the University of Jordan Library.
• Direct communication with the head of the Acquisition Department and presenting the books to be donated.
• If wishing to donate a large collection of books, it is better to prepare an electronic list including book titles, authors' names, and publication years of the books intended for donation and send the list to the Acquisition Department's email Lib.acq@ju.edu.jo; to electronically review the titles and ensure they are not available in the library's holdings so that the required titles can be selected and determined.

English Translation:

• Based on the needs of students and researchers.
• Needs of faculty members in the university.
• The library's need to develop its holdings in specific topics as a result of establishing new specializations in the university.

English Translation:

• Organizing, managing, and implementing binding and restoration operations for library materials including books, journals, university theses, and other documents in a precise and effective manner.
• Providing binding services to students, researchers, various university entities, and entities outside the university.
• Preparing and tailoring shield and certificate holders, in addition to conference supplies.
• Silk screen printing on shield holders, certificates, and library materials as requested.
• Planning and writing book, periodical, and newspaper titles in both Arabic and foreign languages on the spines of books, periodicals, and newspapers, using manual handwriting with an electric pen.
• Preparing and tailoring boxes for storing compact discs.
• Following up on purchasing materials necessary for binding operations well before they run out; to ensure continuity of workflow.

English Translation:

• Binding or/and restoring books of various sizes.
• Restoring the Holy Quran.
• Binding university theses for graduate students size A4.
• Binding spiral wire or/and plastic spiral dossiers of various sizes, as requested.
• Thermal binding A3, A4.
• Preparing and tailoring shield and gift boxes size A4.
• Preparing and tailoring certificate holders size A4.
• Preparing hardcover or softcover wire notebooks and agendas size A5, as requested.

English Translation:

Yes, it is possible, and the binding process is carried out according to the prices and specifications approved by the university in terms of the type of binding cover and available colors.

English Translation:

The time required for the binding process varies, depending on the material to be bound, quantities, and type of binding.

English Translation:

The time period depends on the type of work and quantities, and it is usually completed within 3 working days.

English Translation:

The financial cost varies according to the type of binding: (Soft Cover, Hard Cover, thermal binding), and the number of copies to be bound.

List of binding service prices (individual):

• Agenda size A5: 2.00 JD
• Hardcover wire notebook size A5: 1.50 JD
• Softcover wire notebook size A5: 1.25 JD
• Certificate holder size A4: 3.00 JD
• Shield and gift boxes (bez) size A4: 6.00 JD
• Shield boxes (velvet) size A4: 10.00 JD
• Restoration of signature mail notebooks: 5.00 JD
• Book binding for various sizes: 2.00 JD
• Book restoration for various sizes: 2.00 JD
• Binding of graduate student theses size A4: 5.00 JD
• Quran restoration: 1.00 JD
• Wire spiral (according to number of pages): from 1.00 to 1.500 JD
• Plastic spiral (according to number of pages): from 0.75 to 1.500 JD
• Thermal binding A4: 0.75 qirsh
• Thermal binding A3: 1.00 JD

English Translation:

• Yes, several colors and types of binding covers with high-quality specifications are available and can be chosen from.
• Options are also available for writing on the cover using manual handwriting with an electric pen or silk screen printing.

English Translation:

Please visit the Binding Department located on the ground floor of the main library building and communicate directly with the department's staff to request the service.

English Translation:

• Direct communication with Binding Department staff to know and determine the required service.
• Binding Department staff fill out a special form for binding laboratory services in which the service requester's specific data (name, phone number) is mentioned, and determine the type of service required, quantity, and total financial amount due on the service requester.
• Coordination with the service requester and informing them about the expected delivery date of the material to be bound, according to regulations.
• The service requester pays the financial amount due for the binding service and brings a copy of the financial receipt to be attached with the binding service request form.
• Binding Department staff prepare the material to be bound.
• Contacting the service requester and informing them when the material to be bound is prepared; to be received according to regulations.

English Translation:

Printing service for materials to be bound is not available. It is preferable to bring the material printed and ready for binding; because the Binding Department specializes only in binding.

English Translation:

• The Cataloging and Classification Department is responsible for organizing and classifying library materials and knowledge resources in a systematic way to make them available and easily accessible to users.
• Preparing bibliographic records for library holdings.
• Entering bibliographic data describing library materials (title, author, publisher, year of publication, edition, number of pages, ...) into the computerized cataloging and classification system designed for this purpose.
• Carrying out final technical processes for library materials (printing barcode, printing classification number and pasting it on the spine of the book, stamping books, placing protection strips, ...); in preparation for placing them in their designated location to become accessible to students and researchers.

English Translation:

Descriptive Cataloging: It is the description of the physical entity of the book (title, author, publisher, year of publication, number of pages, subject, ...) according to international standards such as Anglo-American Cataloguing Rules (AACR2) or Resource Description and Access (RDA).

Subject Cataloging: This is the part of cataloging related to processing the intellectual content of library materials, of which classification is a part, where a specific classification number is assigned to a field of knowledge based on the classification system followed in the library such as Dewey Decimal Classification (DDC) or Library of Congress Classification (LCC). This process also includes assigning subject headings that reflect the content of the library material.

English Translation:

The University of Jordan Library uses the Dewey Decimal Classification System, 23rd edition, which is one of the most famous classification systems followed worldwide. This system divides human knowledge into ten main sections starting from (000-999).

English Translation:

The rules previously applied in cataloging library materials were the Anglo-American Cataloguing Rules (AACR2) second edition. Currently, Resource Description and Access (RDA) rules are applied.

English Translation:

The cataloging process is automated using an integrated computerized library system, the Horizon system. The cataloging process follows the MARC 21 standard, which stands for Machine-Readable Cataloging.

English Translation:

The first author mentioned at the beginning is adopted according to Resource Description and Access (RDA) rules.

English Translation:

Using the university ID card for both entry and exit through electronic gates.