a. Borrowing and Returning Services:
1- The number of borrowing transactions increased by 7.8%, rising from 34,220 in the 2021/2022 academic year to 36,890 in 2022/2023.
2- The number of returning transactions also increased by 12%, rising from 32,813 in 2021/2022 to 36,735 in 2022/2023.